International Shipping and Delivery Charges (International Delivery)
We offer international shipping using the EMS International Express Service.
Countries and Shipping Charges
Countries |
Shipping Cost |
Republic of Korea, Taiwan, China
|
¥3,400($22) + Shipping Insurance Fee(*1)
|
India, Indonesia, Singapore, Thailand, Vietnam, Hong Kong, Macao, Malaysia
|
¥4,550($30) + Shipping Insurance Fee(*1)
|
Australia, New Zealand, Canada, United Arab Emirates, Qatar, Turkey, Iceland, Ireland, Italy, Great Britain, Austria, Netherlands, Greece, Switzerland, Sweden, Spain, Denmark, Germany, Norway, Finland, France, Belgium, Portugal, Monaco, Luxembourg
|
¥6,700($44) + Shipping Insurance Fee(*1)
|
United States of America
|
¥7,900($52) + Shipping Insurance Fee(*1)
|
*1 Shipping Insurance Fee:
EMS Insurance Program - Japan Post
Delivery Days
Additional Information
■ Import Taxes, Customs, VAT
Import taxes, customs duties, and VAT may apply in your country.
These costs will be the responsibility of the recipient. Please be aware of this.
We cannot calculate these costs in advance, and we bear no responsibility for them.
■ Response to Shipping Delays
Delivery may be delayed due to payment issues, customs clearance delays, weather, disasters, or courier-related issues.
We do not take responsibility for such delays.
■ Response to Shipping Interruptions
If shipping is interrupted or the product is discarded, we cannot refund the order.
Possible causes for shipping interruptions include (but are not limited to):
- Missing documentation for customs: If required documents are not provided within the specified time.
- Unpaid customs duties: If you refuse to pay import duties or taxes.
- No communication: If you are unreachable during delivery and the product cannot be delivered.
FAQ
Q: Can I return or exchange a product?
A: In principle, we do not accept returns or exchanges.
Q: What payment methods do you accept?
A: We accept the following payment methods:
Credit Card: VISA, MasterCard, American Express, JCB, Diners Club, Discover
Invoices, Delivery Notes, Purchase Details, and Receipts
To promote paperless efforts for the environment, we do not include printed invoices, delivery notes, purchase details, or receipts.
You can download your receipt from
Order History.