Terms of Service

These Terms of Service (hereinafter referred to as "these Terms") define the conditions for using the online shop "REROPE" (hereinafter referred to as "this Service") provided by our company on our website.
Users are required to use this Service in accordance with these Terms.
A "User" refers to a customer who browses this Service or purchases products through this Service.

Article 1 (Scope of Application and Changes to These Terms)

These Terms apply to all relationships related to the provision and use of this Service.
In addition to these Terms, we may establish various provisions (hereinafter referred to as "Usage Guide"), such as rules for using this Service.
Users shall use this Service in accordance with these Usage Guides. If it becomes necessary to amend these Terms due to legal revisions or other reasons, we may change these Terms in accordance with applicable laws. In the event of changes to these Terms, we will notify Users of the changes and the effective date by posting them on our website. After the changes, if the User continues to use this Service, it will be deemed that the User has agreed to the amended Terms.

Article 2 (User Registration)

To use this Service, the applicant must agree to these Terms and apply for user registration according to the method specified by our company.
User registration is completed when we notify the applicant of our approval.
If there are any changes to the user's registration details, such as address, name, email address, or phone number, the user must promptly notify us in the manner specified by our company.
If the applicant for user registration is a minor, the application must be made with the consent of their legal representative.

We may decline the registration application if we determine that the applicant falls under any of the following circumstances, and we are not obligated to disclose the reason.
・If false information is provided in the registration application
・If the applicant is found to have violated these Terms
・If the applicant has previously violated these Terms and had their membership registration canceled
・If we otherwise determine that the registration is inappropriate

Article 3 (Management of User ID and Password)

Users are responsible for managing their User ID and password for this Service.
User IDs and passwords cannot be transferred, loaned, or shared with third parties.
If unauthorized use of the User ID or password by a third party is discovered, the user must promptly notify us.
Users shall fully recognize the risks associated with money transfers, such as credit card payments, when using this Service, and shall do so at their own responsibility.

Except in cases of intentional misconduct or gross negligence on our part, we are not responsible for any damage caused by the use of the User ID, email address, or password by a third party.

Article 4 (Sales Contract and Cancellation)

Users can purchase products from our company using this Service. If a user wishes to purchase a product, they must apply to purchase it in the manner specified by our company. A sales contract is formed when we notify the user of our acceptance of the application.
The ownership of the purchased product will transfer to the user when we hand the product over to the delivery service, and we will have fulfilled our obligations.

We may cancel the sales contract without prior notice to the user if the user falls under any of the following circumstances.

・If the user violates these Terms
・If the product cannot be delivered due to unknown delivery address or prolonged absence
・If the trust relationship between us and the user is recognized as having been damaged
・The payment method, delivery method, order cancellation, or return method related to this Service shall be determined separately by our company.

Article 5 (Copyright)

The copyrights, intellectual property rights, or trademark rights of the text, product photos, designs, and other content used in this Service belong to our company or the rightful owners, and users shall not engage in acts that infringe these rights, such as unauthorized reproduction, duplication, or modification.

Article 6 (Prohibited Activities)

Users shall not engage in the following activities when using this Service.

・Providing false registration information
・Unauthorized use of email addresses and passwords or fraudulent application for multiple memberships
・Activities related to criminal acts
・Infringing on copyrights, trademarks, or other intellectual property rights contained in this Service
・Activities that may interfere with the operation of this Service, such as destroying servers or networks
・Fraudulent use of credit cards, unauthorized access
・Transferring discount coupons, points, etc., to third parties
・Violating laws or public order and morals
・Any other activities that our company deems inappropriate

Article 7 (Suspension of Service)

We may suspend the provision of all or part of this Service without prior notice if any of the following conditions apply.

・If system maintenance or updates are necessary for this Service
・If it becomes necessary to ensure the safety of our company, users, or third parties
・If the provision of this Service becomes difficult due to force majeure such as earthquakes, fires, power outages, or communication line failures
・If we determine that the provision of this Service is difficult for any other reason

We shall not be liable for any disadvantages or damages suffered by users or third parties due to the suspension or interruption of the provision of this Service.

Article 8 (Usage Restrictions and Cancellation of Registration)

We may, without prior notice, restrict the provision of all or part of this Service or cancel a user's registration if any of the following circumstances apply.

・If the credit card or other payment method reported by the user becomes unavailable
・If there is a delay in payment or other default in relation to this Service
・If it is discovered that the user has previously had their membership registration canceled due to violations of these Terms
・If it is discovered that there are false facts in the registration details
・If the user does not respond to our communications for a certain period of time
・If the user has not used this Service for a certain period of time since their last use
・If the user is found to be infringing on the rights of third parties, damaging their honor or credibility, or if we receive a warning from a third party
・If the user falls under the category of an anti-social force as defined in Article 15
・If the user violates the law
・If we receive an order from a public institution based on legal grounds
・If there are any other violations of these Terms

We shall not be liable for any damages incurred by the user due to actions taken by our company based on this Article.

Article 9 (Withdrawal)

Users can withdraw from this Service through the prescribed withdrawal procedures. Even after the user's withdrawal, we may retain the user's information for a certain period within the scope permitted by applicable laws.

Article 10 (Disclaimer)

・We do not guarantee that there are no factual or legal defects in this Service (including safety, completeness, system errors, etc.).
・We shall not be liable for any damages incurred by users due to their inability to use this Service.
・If a user causes damage to a third party or gets involved in a dispute by using this Service, the user shall resolve it at their own responsibility and expense.
・We shall not be liable for any problems arising from the use of the terminal device or browser used to access this Service.
・The terminal devices required to use this Service and the communication line usage fees incurred are the user's responsibility.
・We are not responsible for any damages, losses, or disadvantages caused to users due to reasons not attributable to our responsibility.

If the contract between us and the user regarding this Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer shall not apply, but we shall not be liable for any damages incurred by the user due to the use of this Service.

Article 11 (Changes to This Service)

We may change or discontinue all or part of this Service at our discretion, without prior notice to users.

Article 12 (Handling of Personal Information)

The handling of personal information in this Service shall be governed by our Privacy Policy, which is published separately.

Article 13 (Notification or Communication)

Notifications or communications between users and our company shall be conducted in the manner specified by our company.
Except in cases of urgent need, we will use the registered email address or other contact information to notify or communicate with users, and such notifications or communications shall be considered effective at the time they are transmitted.

Article 14 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer, assign, or pledge to third parties the rights and obligations under these Terms without the prior written consent of our company.

Article 15 (Exclusion of Anti-Social Forces)

Users shall declare and warrant that they do not fall under the category of an anti-social force (meaning gang members, gang affiliates, gang-related companies, extortionists, political racketeers, special intelligence gangs, or other equivalent entities), and shall ensure that they do not use anti-social forces.

Article 16 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan.
In the event of a dispute arising between our company and a user regarding this Service, the district court having jurisdiction over the location of our company's head office shall have exclusive jurisdiction.

Article 17 (Resolution of Doubts)

Any matters not stipulated in these Terms or any doubts arising from the interpretation of these Terms shall be resolved through mutual consultation between our company and the user.